Several users across the world had been unable to upload or view photos, videos and other files on the most used social media platforms.
The issue had affected Facebook, Instagram, WhatsApp and Messenger apps as users kept wondering what had gone wrong.
However, in the early hours of Thursday, 4th July 2019, Facebook in a tweet apologized for the inconvenience and announced the issue had been resolved.
“The issue has since been resolved and we should be back at 100% for everyone.”
Facebook said in a tweet
The social media giants added that an unspecified issue had accidentally triggered during routine maintenance.
In other cases, users were shown grey boxes annotated with text explaining what the firm’s image analysis software had suggested to be the contents of the original photos.
With 2.3 billion monthly active users on Facebook and over a billion Instagram users, the situation affected almost half the population of the world.
Similarly, rival platform Twitter also had issues with their users not able to send diret messages or receive notifications for a time.
The company in a tweet apologised for the inconvenience caused to its users.
“We’re almost at 100% resolved. There may be some residual effects for a small group of people, but overall your DMs should be working properly now. We appreciate your patience!”
Twitter assure users
Facebook and Instagram suffered their longest period of disruption in March this year. Problems also struck both apps as well as WhatsApp in April.
As reported in various media, the latest problems followed earlier disruption on Tuesday when Cloudflare – a company that provides internet security to website operators – suffered a fault of its own that caused thousands of websites to display “502 errors” when visited.
The US firm has since published a blog blaming a flawed software deployment.
“Our testing processes were insufficient in this case and we are reviewing and making changes to our testing and deployment process to avoid incidents like this in the future,” it said.
Edward Kyei Frimpong-Mybeeponline
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