Grow Your Online Business by Doing Less. Here’s How

Use VDL Fulfilment company to store, package, and deliver your products to customers.

Many online business owners are entangled in all other parts of their business and pay very little attention to interacting with their customers, exploring their customer needs, learning to sell to their customers and making sales. Selling is the lifeblood of a business. Selling is basic to every business, as metabolism is to live. It is through selling that a business generates revenues to grow, fund employment, pay expenses, rent, funds production, funds importation and pay salaries.

The issue is, many online business entrepreneurs are too reluctant to grow sales. They are satisfied with the little sales they are making and are not eager for aggressive expansion. Some online entrepreneurs are also too swamped in all the other parts of the business and do not get enough time to put in strategies, create materials, respond and chase after leads, and close sales.

One of the key activities that keep the average one-man online businesses busy is the stress and thought that goes into fulfilling an order.

Online businesses that are run by one person, go through the stress of packaging orders, looking for reliable delivery companies to deliver products, tracking orders, responding to customer calls about orders dispatched, responding and attending to unplanned hitches with orders and taking complaints from clients. At the end of the day, the entrepreneur is stressed with the day’s work and does not have time to publish a post or market his/her product. Many entrepreneurs spend about 6 hours of their day in this cycle, a majority of the time in production or sourcing products and very little time marketing and selling the products.

How can a Business Focus or Specialize in Selling?

One of the first things to do as a business is to outsource your fulfillment process.

Order fulfillment Process is all the steps a company takes between receiving a new order and placing that order into the customer’s hands. The practice involves warehousing, picking and packing the product, shipping it and sending an automated email to the customer to let them know the order is in transit. VDL Fulfillment provides storage, packaging, and delivery of products on your behalf to your customers.

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In Africa, there are tons of challenges with dealing with fulfilment by yourself. You need to be specialized in this area to be able to deliver as required.

One of the key areas of stress is dealing with the prices of delivery companies. Delivery prices keep changing and in certain jurisdictions, there are different prices based on the location of the client. This can be stressful for the business owner having to negotiate with customers about the cost of delivery which sometimes can make customers uninterested in making a purchase.

Another hurdle is handling delivery riders directly. Many business owners are stressed by handling multiple delivery riders and having to get regular updates on the state of the trips from these riders. That notwithstanding, most delivery riders mix up products and delay the delivery of the products. This causes many online businesses to lose customers. Therefore, it is important to outsource the entire process of looking for riders, tracking the riders, tracking order completion and returns of products.

Secondly, outsourcing your fulfilment allows you to easily track your inventory, sales, and saves you time for the core activities of your business.

A fulfillment partner like VDL provides online business entrepreneurs with a dashboard to track inventory, orders, order completion, cash sales, the status of delivery, and customer feedback.

This provides convenience and saves you time as an entrepreneur to focus on growing your sales. VDL fulfilment also provides storage and packaging for online entrepreneurs allowing the entrepreneurs to focus on selling and acquiring new customers.

It is through selling that business owners can recognise customer needs, tastes, feelings, interests, and expectations allowing the business to address them appropriately. It also helps online businesses to create awareness of the use of their products, and eliminate fear and doubt about using the product.