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MTN Ghana has been offering customers an affordable offer called “Data Zone”, this bundle offer has been running for over a year now. However, for the past weeks, subscribers were not able to subscribe to the offer anymore.
After several complaints from disappointed customers MTN Ghana has finally issued a media release confirming the abrupt suspension of their zone bundle and offering apologies to all subscribers.” we apologize to our cherished customers for limiting our communication on this matter to service activation channels only. This media release is to provide more information on the issue” the statement said.
In the media release, the company disclosed that the sudden suspension of the Data Zone was due to a review of the bundle offer in line with the significant Market Power directives applied to MTN Ghana in June 2020, not to be the lowest priced on any offer in the industry.
The company went further, to assure all subscribers that the Data Zone will soon be unsuspended. “We are currently engaging and collaborating with the Regulator, as we seek alignment on a revised Data Zone to be reinstated as soon as possible. We will notify you in due course of further development